In a significant move towards enhancing the shopping experience for defence personnel, Navy Chief Admiral R Hari Kumar has inaugurated the first-of-its-kind experiential store in Delhi. Named NavMart 24/7, the store promises to offer around-the-clock shopping convenience exclusively to authorized personnel, as announced in a recent post on X by the Indian Navy.
This innovative initiative, which commenced operations on February 13, 2024, is managed by the Indian Naval Canteen Services (INCS). NavMart 24/7 is designed to cater to the diverse needs of defence personnel, their families, ex-servicemen, civilians associated with the defence sector, as well as Indian Navy ships and establishments, with funding from defence estimates.
One of the standout features of NavMart 24/7 is its flexible billing options, which include both assisted self-billing and live self-billing, making the shopping experience smoother and more convenient for its users. This move aligns with the broader Digital India campaign, leveraging technology to provide efficient and user-friendly services to the nation’s defence community.
The INCS has been instrumental in serving the daily needs of the defence community through its Unit Run Canteens (URCs), which primarily source their inventory from CSD depots. The inauguration of NavMart 24/7 marks a significant milestone in the INCS’s efforts to modernize and enhance the retail experience for its clientele.
With this launch, the Indian Navy has taken a significant step forward in ensuring that its personnel have access to a modern, convenient shopping facility that caters to their unique needs and schedules, reinforcing the navy’s commitment to the welfare of its community.
