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Helpline to Register Complaints Anonymously Launched By BSF

After a BSF Constable Tej Bahadur, alleged in a video that poor-quality food was being served at border posts, BSF has launched two helpline numbers for its personnel to register their complaints. They will be able to register complaints anonymously until 31st January and post that BSF will ensure action in all the genuine complaints.

BSF Director General KK Sharma on Thursday told jawans that they can register complaints on the helplines and that they do not need to identify themselves.

He held a satellite-based ‘sainik sammelan’ (troops conference) with all his field formations in the country from New Delhi where he asked the jawans to let him know their grievances in an absolutely secret manner.

The DG made a specific point and publicised two telephone numbers placed at the force headquarters in New Delhi saying the jawans and officers can register any complaint on these links and their name, rank and designations will not be sought while making these calls.

Sharma also informed the personnel that a special vigilance team has been constituted in the force headed by an Inspector General (IG) rank officer and this unit would be conducting surprise checks and raids at field formations and forward locations of the BSF.

The numbers are not being publicised as it may be misused and it has been circulated during the conference. The BSF DG also explained to his men and women about the multiple forums and avenues available to them for grievance redressal.

While the current numbers are not being publicised, the BSF already have multiple helpline numbers on its site:

BSF Helpline
The numbers BSF already have on its site

Meanwhile, a BSF fact-finding team, led by an Additional DG, visited the said camp on which the jawan complained in his videos and is preparing a final report into the incident and the quality of food “available and served” to the troops.

PTI

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3 COMMENTS

  1. Respected sir

    This is jeevitha from tamilnadu
    For the past 3 years he (prabu .s)blackmailing and giving me sexually torcher,I don’t know how to face him,

    During duty time he continuously he make a call with me if am I blocked his no he used another number or his friends number to reach me…

    I really don’t know how this type of sex torcher giving mens are you taking to work.
    Are you training the workers ,how to misuse the phone during duty time?or how to torcher a woman by sexually?

    I need a justice
    So shame to have this type of soldier keeping in work,you give training to save the nation but here its opposite. You have to protect women’s from this type of sadists

    Thank you sir
    By need of justice…
    jeevitha
    🙏🙏🙏🙏🙏

    For more details trace his number from 2020 Jan

    The given above details are true
    Trusted that you will take action
    Help me and relive me from this🙏

  2. Dear Sir/ Madam,
    One of my close relative is currently working in BSF and during his leave period he created some issues in family and behaved very badly by using vulgar awkward words in Public Place… As a woman I felt very bad and I gave complaint in Local Police Station with video evidence. They filed petition against him and he is supposed to be come for an query. Is it possible to send the one who is in on duty?

  3. Sir my name is Kamaljeet Singh I belong to UT J&k .Today our final merit list comes out.At the time I filled form there I got a option of preference between BSF and CISF I choose CISF there .In my written exam i got 88 marks and the same time my cousin got 86 he chose CISF .His name comes in CISF and mine is in BSF I want know the reason sir why this discrimination with me.

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